New York, NY – April 11, 2023 – Xtreme Cables® along with its family of brands Energizer, Monster Cable, Armor All, Barbasol and others signed a multi-year service agreement with Consumer Priority Service (CPS) for Omnichannel services. Under the terms of the agreement CPS will provide customers with: USA based phone support, technical support, 24/7/365 email and live chat options along with OEM warranty and administrative solutions.

According to Mark Faour, Director of Omnichannel for CPS, “Over the past few years, we have seen the Xtreme brand develop into an international powerhouse. We proudly and diligently continue to support and enhance this growth by providing the highest level of customer satisfaction for end-users.”Faour went on to explain that “The customer experience is paramount, and our team meticulously tracks and monitors customer satisfaction every step of the way.”

The multi-year agreement with CPS is part of Xtreme Cables®’s ongoing efforts to optimize customer satisfaction and loyalty, drive growth and profitability over the long term, and establish itself as a market leader in the highly competitive consumer electronics accessories industry.

With CPS’s proven track record in providing omnichannel solutions and value-added services, Xtreme Cables® is well-positioned to stay ahead of the curve and deliver exceptional customer experiences that exceed expectations.

 

About Xtreme Cables®

Xtreme Cables is a division of Jem Accessories, Inc., which is a privately held corporation specializing in the manufacture of digital lifestyle accessories. Since our inception in 1999, we have grown in correlation with the high demand of the ever-evolving electronics industry. Our goal is to bring cutting-edge technology to wider audiences. Above all else, we take pride in presenting an extensive line of innovative and entertaining products to our customers.

Our products are designed to improve your life through the functionality and personalization of modern technology. Xtreme is committed to helping you power and interact with your devices in new and exciting ways. Our product line consists of accessories that help to support your phone, tablet, vehicle, home theater, gaming console, personal computer and more. Technology has become a part of our everyday life; let us help you to get the most out of it.

With our corporate headquarters and warehouse located in Central New Jersey, we are a leading global supplier to some of the world’s largest retailers and have authorized global distributors throughout the USA, Canada, Mexico, Latin America, Europe and Australia.

 

About Consumer Priority Service ®

Consumer Priority Service (CPS) is a leading provider of omnichannel solutions and extended warranty programs for retail and original equipment manufacturer (OEM) partners. Our omnichannel services include USA-based phone support, email support, live chat, and warranty administrative solutions. We work with large retailers such as Walmart and Sam’s Club, as well as OEMs of all sizes, to provide end-to-end customer support and satisfaction. At CPS, we are committed to delivering the highest level of customer service to our partners and their customers. Click the link to learn more – https://app.cpscentral.com/call-center-services.aspx