Warranty Details

Warranty Information:

PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY

  • 100% Parts and Labor Coverage
  • Includes Accidental Damage

 

We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!

Warranty FAQ:

Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

No. It is an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that are not offered by manufacturers, such as accidental damage.

What’s the difference between a Replacement Plan and Repair Plan?

  • Replacement Plan: Available for products under $500. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.
  • Repair Plan: For products over $500, this plan offers repair coverage for your product any time during the life of your warranty. If we can’t fix it, we will replace it.

How am I covered?

  • For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.
  • For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase).
  • Benefits include parts and labor for required repairs on your product.

When does the coverage start?

Coverage starts on the date of purchase and goes into effect on day 31.

Can I transfer the Protection Plan to a new owner?

Yes! CPS Warranties are transferable between owners.

What is not covered?

Unfortunately, the CPS Warranty does not cover lost or stolen products, gross misuse, and consumables such as tires, batteries, etc.

Is there a service fee for the Replacement and Repair plans?

There is a $125.00 service fee for electric wheelchairs and mobility scooters at the time of claim.

What happens if my product breaks?

You can contact CPS directly to file a claim in three ways:

 

If you have any other questions before buying a warranty, feel free to call CPS at 800-905-0443.