What happens if the remote control malfunctions or is damaged. Would that be covered as well?
Great question! CPS will cover the remote (that was included in the box from the manufacturer) for full parts and labor on any hardware malfunctions, as well as any accidental damage claims.
Does the CPS Accidental Drone Warranty cover the rechargeable battery?
Batteries are consumables and are not covered under warranty.
Will the CPS Accidental Drone Warranty cover propellers? Will I have to send in my unit for a replacement part?
Replacing the drone’s propellers is a maintenance issue and is not covered under warranty. Propellers are user replaceable parts. Depending on the manufacturer, it is recommended to replace propellers if your customers notice a change in flight experience or experience noisy/unbalanced flight.
Does the CPS Accidental Drone Warranty cover the camera or gimbal?
If the camera or gimbal is included in the box from the manufacturer, then yes, the CPS warranty will cover it as well.
What doesn’t the CPS Accidental Drone Warranty cover?
Unfortunately this contract will not cover lost or stolen products, or any add on accessories.
Does accidental coverage protect my drone against crashes?
Yes it does! This is exactly what the CPS Accidental Drone warranty is here for. It covers physical damage, excessive damage, impact damage, water damage, and everything in between.
Does the Drone coverage start on the date of purchase, or is it an extended warranty plan?
The CPS Accidental Drone Warranty coverage begins on the end user’s date of purchase. For example, if the customer purchase a Drone with a 2 year CPS plan, they will receive 2 total years from date of purchase. There is a 30 days claims hold to prevent DOAs or manufacturer defects, and CPS coverage will begin on day 31. Any claims that occur during that first 30 days would not be covered under this plan.
What does the CPS Accidental Drone Warranty cover?
The CPS Accidental Drone Warranty covers full parts and labor on all internal hardware failure, as well as the extra added benefit of Accidental Damage Protection. This contract is specifically for drones used recreationally (consumer use only). Deductible applies at time of claim.