Consumer Priority Service Glassdoor Reviews
Working at Consumer Priority Service – Employee Reviews on Glassdoor
At Consumer Priority Service (CPS), we’re proud of not only the service we provide to our customers but also the culture we’ve built for our team. As a leader in extended warranty solutions, our success is driven by the people behind the scenes — from support specialists to claims processors to business developers.
Glassdoor offers an inside look into what it’s like to work at CPS. Our team shares their experiences on work-life balance, career growth, management, and what makes CPS a great place to grow professionally.
Why Employees Choose to Work at CPS
– Collaborative & Positive Culture – Team-oriented atmosphere where your voice matters
– Growth Opportunities – Career advancement paths for motivated individuals
– Competitive Benefits – Health, PTO, and flexible work options
– Mission-Driven Work – Help customers feel secure with their product investments
What Our Team Members Are Saying on Glassdoor
Hear directly from CPS employees about their day-to-day experiences. Whether you’re considering a career in tech support, customer care, or sales, Glassdoor reviews highlight our strengths in training, leadership, and internal support.
- Understand what it’s like to work with a fast-paced and customer-centric team
- See how our culture supports innovation and initiative
- Learn why many team members stay and grow with us over the years
Thinking of Joining Us?
Before you apply, we invite you to explore reviews and ratings left by current and former employees. At CPS, we believe in transparency and value the feedback that helps us improve as an employer.
I had my Samsung refrigerator covered with a CPS warranty, and when it started leaking, the claims process was seamless. They sent a technician within 48 hours and covered the repair completely
My MacBook Pro had a charging port issue, and CPS took care of it with zero hassle. Excellent communication and very professional service.
I purchased a CPS plan for my LG OLED TV, and when the screen started flickering, they processed my claim in no time. Great experience from start to finish!
CPS really impressed me with how quickly they reimbursed me for a broken Dyson vacuum. I submitted the documents and had my money within a week.
My HP laptop had a motherboard issue, and I was worried it would be a nightmare to fix. Thanks to CPS, it was repaired without any out-of-pocket cost to me.
I got the warranty for my GE dishwasher, and when the motor failed, CPS covered everything. Their customer service rep was very courteous and helpful.
CPS saved the day when my Sony camera lens stopped working. The entire claim process was fast, efficient, and well-explained.
My Bose home theater system had a malfunction, and CPS resolved it by replacing the unit. I couldn’t be happier with their service.
I had a CPS plan for my KitchenAid range, and when the control panel stopped working, they had it repaired within days. Highly recommended!
Thanks to CPS, my Acer gaming monitor was replaced after it stopped powering on. No long waits or complicated paperwork.
My Fitbit smartwatch stopped syncing, and CPS offered a replacement. Super easy process and great communication.
The cooling fan on my Alienware desktop failed, and CPS covered the repair cost 100%. The tech even came to my house!
I never expected to use the warranty, but when my LG washer broke, CPS came through. Super impressed with the quick turnaround.
The touchscreen on my Samsung tablet died suddenly, but CPS handled the claim quickly. I had a replacement unit within a week.
I had my Peloton bike covered under CPS, and when the display stopped working, they covered a full replacement. Totally worth the investment.
My Dell desktop crashed and wouldn’t boot. CPS guided me through the claims process and had it fixed faster than expected.
CPS covered the repair of my Frigidaire freezer, which saved me hundreds. Great peace of mind knowing they’ve got my back.